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Associate Specialist, Client Implementation, Hedge Fund Services

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Operations/Securities
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73733 Requisition #
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Associate Specialist, Client Implementation, HFS

Experienced consulting-style job history with project management, business analyst and relationship management skillset. The Client Implementation function is responsible for onboarding third party clients onto the HFS platform and converting data sets from existing fund administrators or clients. Solves complex problems and initiatives facing the functional area. Where required, liaises with the rest of the business to improve efficiency, effectiveness and productivity. 

  • Acts as the main point of contact with external investment managers and in-house technology partners, operational areas, management and product development during the implementation process. 
  • Manage multiple projects simultaneously from beginning to end. 
  • Facilitate and ensure structure for weekly client meetings including producing agendas and document and distribute takeaways. 
  • Coordinate and perform system set-up and testing: complete personal setup responsibilities and confirm all groups have completed their setup responsibilities. 
  • Interface with internal and external IT to ensure external IT setup is completed timely and within the constraints of the internal control framework. 
  • Identify and communicate bespoke client requests (for reporting and other IT builds) according to established guidelines. 
  • Perform and document completion of related internal controls for SSAE 16 compliance. 
  • Ensure all necessary implementation tracking documents are initiated and maintained (client matrix, subway map, etc.). 
  • Follow-up with Shared Services to update the tracking documents. This includes ensuring that the subway map is properly updated/maintained by applicable members of the Virtual Team and all escalations are identified and communicated to management. 
  • Operates Independently, has in-depth knowledge of business unit / function and key upstream/downstream dependency 
  • As a subject matter expert, provides leadership and problem solving to the team and partners at a high technical level. Carries out cross-department initiatives and assists with complex client support needs. 
  • Identifies areas for process improvement and carries out activities that are technically difficult to execute on those improvements. 
  • Role is focused on development and initiative management. The partner executes on strategic business activities that cross functional lines.
Qualifications:
  • A College or University degree and/or relevant proven work experience is required / preferred. 
  • Related Industry qualification (e.g. ACCA) is required / preferred
  • Excellent oral and written communication skills are required 
  • In-depth Functional / Industry Knowledge is required 
  • Highly flexible and adaptable to change 
  • Technical skills / systems knowledge is preferred

For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 18,500 employees globally. We serve the world’s most-sophisticated clients – from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands.

We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.


As of September 30, 2018, Northern Trust Corporation had:

$10.8 trillion in assets under custody/administration
$8.2 trillion in assets under custody
$1.2 trillion in assets under management
$132 billion in banking assets 

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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements
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    • APAC EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

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    • EMEA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • USA EEO Statement
    • USA EEO STATEMENT

      It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO poster (U.S.)EEO is Law Poster Supplement