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InformationTechnology
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95506 Requisition #

Citrix Engineer

The Virtual Desktop Infrastructure (VDI) Organization within Northern Trust Technology provides critical functions to the enterprise managing all virtual desktops. In addition, the VDI organization provides central architecture, decommissioning and deployment of virtual desktops.

We have an exciting opportunity for a VDI Engineer who is responsible for the successful design, planning, and deployment of Virtual Desktop technologies used by Northern Trust. This is highly technical and 'hands-on' role.  The VDI Engineer will lead the development, specification and communication of VDI architectures used by multiple business or application systems. As a VDI Engineer you will provide in-depth technical consultation to the clients, partners, and IT Management to assist with develop plans and directions to assure the integration of corporate business area requirements. Provide training to other application or infrastructure staff.  Will assist and support initiatives to improve and enhance the virtual desktop ecosystem.

1. Understands decision process issues of technology choice, such as hardware capacities, response time, data interfacing, client server communication, etc.

2. Provides technical expertise. 

3. Promotes sharing of expertise through consulting, presentations, and documentations, etc.

4. Evaluates and selects from existing and emerging technologies those options best fitting business/project needs.

  • At least 5 years experience in information system architecture methodologies and work experience.
  • Excellent consultative and communication skills, and the ability to work effectively with client, partner, and IT management and staff.
  • Strong analytical ability.
  • Knowledge of application or system programming languages

 

Responsibilities

  • Ability to work independently as well as part of a team
  • Ensures/maintain resilient and reliable Citrix infrastructure for the better end user experience.
  • Plans, deploys, and documents new Citrix infrastructure components based on organization’s requests.
  • Co-ordinates and works with vendors to resolve problems and issues with Citrix Infra
  • Assists in planning and deployment of disaster recovery procedures
  • Advanced trouble shooting skills and identify the severity of the issue, ability to resolving issues quickly to account/customer satisfaction.
  • Extensive application debugging experiencing utilizing Citrix tools, Microsoft System Internals Tools, Wireshark or other packet capturing tools.
  • Ensures IT Leadership is aware of all known and identified risks to system availability, performance, reliability and security
  • Certify Citrix components like VDA/Receiver and co-ordinate deployment in the environment

Required Skills

  • Strong knowledge and experience with Citrix Suite of products like XenApp, XenDesktop, Storefront, Web interface , NetScaler VPX
  • Good knowledge and experience with Active Directory, GPO, windows server OS, SCCM & App-V
  • Good knowledge and experience to manage the VMware based virtualized infra
  • Good Knowledge and experience in PowerShell commands/scripting
  • Knowledge with Cloud platforms (Azure) and monitoring tools (Liquid ware) will be an added advantage
  • Good Knowledge in ITIL Process

 

Principle Accountabilities

  • Product life cycle management of Citrix Suite products like XenApp, XenDesktop, Storefront, Web interface , NetScaler VPX
  • Partners with various Infrastructure & Application tower leads to assess new technologies (e.g. upgrades, Win11, O365, and Cloud) and solutions that may be leveraged for the enterprise.
  • Can support emerging Cloud technologies (Azure, AWS, Horizon or Frames) 
  • Performs and oversees continuous system health checks, upgrades of Citrix infra.
  • Performs data management services, server tuning, Increase reliability and enhance efficiencies by implementing 3rd party tools and scripts.
  • Ensures compliance to security standards, policies and guidelines
  • Ensures that external and internal regulations and policies governing data management are met, including regulations concerning security, audit and privacy.
  • Provides business continuity through back-up and restore procedures, and periodic testing of outage scenarios.
  • Co-ordination with L2/L3 support team for the outages/escalated issues.
  • Provides training to team members and end user training docs preparation
  • Automate the environment and continuous process enhancement

 

 

About Northern Trust:

Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With over 130 years of financial experience and nearly 20,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Working with Us:

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve!                

We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why we are honored to receive the following awards in 2021:

  • Gender Equality Index Member, Bloomberg
  • Top Financial & Banking CompanyBlack EOE JournalHispanic Network Magazine, Professional WOMAN'S Magazine

We’d love to learn more about how your interests and experience could be a fit with one of America’s best banks and most sustainable companies! Build your career with us and apply today.

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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), 1800-425-0333 (India), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements
  • APAC/India EEO Statement
    • APAC/INDIA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • Canada EEO Statement
    • Canada EEO STATEMENT

      Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

  • EMEA EEO Statement
    • EMEA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • USA EEO Statement
    • USA EEO STATEMENT

      It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO poster (U.S.)EEO is Law Poster Supplement