CAREERS

CLIENT SERVICE REPRESENTATIVE - CUSTODY

📁
Operations/Securities
📅
94304 Requisition #
Thanks for your interest in the CLIENT SERVICE REPRESENTATIVE - CUSTODY position. Unfortunately this position has been closed but you can search our 1,240 open jobs by clicking here.

The key responsibilities of the role include:

•             To act as the primary point of contact for all custody related queries from the client, trustee or fund  administrator.

•             Responsible for maintaining and enhancing service provided to the client, trustee and fund administrator.

•             Ownership and resolution of all client, trustee and fund administrator queries.

•             Oversight of the Service Level Agreement.

•             Participates in Custody Transitions (new business)

•             Maintain and monitor all client data and standing instructions.

•             Preparation of client tax and proxy voting documentation.

•             Responsible for opening and closing client custody accounts.

•             Coordinates sub-account openings.

•             Responsible for reviewing client custody fee invoices for approval and ensuring timely settlement.

Skills/ Qualifications:

The successful candidate will benefit from having:

  • A College or University degree and/or some relevant related industry experience is preferred but not essential

  • Needs to demonstrate the ability to be a team player.

  • Ability to plan and prioritise their day to day workload to meet client deadlines.

  • Interpersonal (relationship building, respect, inclusion, problem solving and understanding).

  • Customer focused.

  • Communication (listening skills, oral communication skills, information sharing and written communication skills).

Working with Us:

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and ethical companies. In return, we will support you with your personal and career goals in a number of ways:

Financial – Life Assurance, Disability Plan, Pension/ Gratuity, Annual Pay Review

Work Life Balance – Flexible Work Options, Incremental Annual Leave, Community Volunteer Days

Health & Wellbeing – Private Medical Insurance, Active Sports & Social clubs (lunchtime and after-work groups), Employee Assistance Program

Professional Development – Clear Career Path, Education Assistance, Recognition Programme, NT University (wide range of online, virtual & in-house training options) and employee-led Business Resource Councils dedicated to diversity and inclusion initiatives.

And Finally

  • We hope you’re excited about the role and the opportunity to work with us.

  • We value an inclusive workplace and understand flexibility means different things to different people.

  • Apply today and talk to us about your flexible working requirements and together we can achieve greater.

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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), 1800-425-0333 (India), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements
  • APAC/India EEO Statement
    • APAC/INDIA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • Canada EEO Statement
    • Canada EEO STATEMENT

      Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

  • EMEA EEO Statement
    • EMEA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • USA EEO Statement
    • USA EEO STATEMENT

      It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO poster (U.S.)EEO is Law Poster Supplement