CAREERS

Consultant, Fund Administration and Client Services Reporting

📁
Accounting Portfolio / Fund
📅
82133 Requisition #

About Northern Trust


Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Working with Us


As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve! 


We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why Forbes ranked us the top employer for Diversity in 2018.


We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and ethical companies. Build your career with us and apply today!


Summary


The Client Services Consultant is responsible for supporting the Client Service Delivery Group team in Manila as well as Client Reporting as a whole. The person will also work very closely with Relationship Managers and CSDM’s.  The successful candidate should utilise their knowledge of the business and clients to support the team in delivering  satisfaction to our Clients by supporting various projects (e.g. projects arising from regulations which impact our clients, market engagement projects), cross sell initiatives, market management activities as well as assist with general commercial tasks and administrative duties relating to the team.


Project Support

  • Work closely with members of the team to ensure smooth service delivery of key priority projects.
  • Co-ordinate projects relating to the team including those arising from regulatory, operational changes and efficiency requirements.
  • Ensures completion of other ad hoc planning and tasks relating to client and team activities, such as relationship plans etc

Coordination/Analysis

  • Collation of relevant periodic reports as part of the MIS process required by the team.
  • Analysis and reporting of team activity including for example eRM reports, Aged Debtor analysis and follow up, Client and Industry Surveys, Profitability Analysis.
  • Review Data and make recommendations based on Analysis.  
  • Support team developments initiatives including for example, team training, mandatory training etc.

General Duties

  • Assist in delivering more efficient work practices to the team including for example maintaining and monitoring retention of relevant electronic client files.
  • Sharepoint maintenance and oversight.
  • Other activities assigned by team management which may be required from time-to-time or on an on-going basis.
  • Assist in monitoring required team activities including for example required regulatory training by team members, maintain team training schedule etc.

Qualifications and Competencies

  • The ideal candidate will have five or more years of related business experience. Work experience in financial services - preferably in trust or asset services
  • Team Player
  • Attention to detail
  • High Initiative
  • Deadline driven
  • Appreciation and understanding of Fund Services Clients.
  • Strong Interpersonal Skills.
  • Ability to analyse data and assist in present to various stakeholders.
  • Ability to write clearly and concisely with business acumen
  • Highly flexible and adaptable to change
  • Familiar with Regulatory obligations and implementation of those obligations
  • Excellent Excel and Powerpoint knowledge and application
  • Adept with using various Office equipment and computer applications
WORK SHIFT
  • 1PM to 10PM
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities.

If, because of a medical condition or disability, you need reasonable accommodation for any part of the employment process, please email us at 
APAC_Talent_Acquisition_Communications@ntrs.com

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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), 1800-425-0333 (India), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements
  • APAC/India EEO Statement
    • APAC/INDIA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • Canada EEO Statement
    • Canada EEO STATEMENT

      Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

  • EMEA EEO Statement
    • EMEA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • USA EEO Statement
    • USA EEO STATEMENT

      It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO poster (U.S.)EEO is Law Poster Supplement