CAREERS

Director, Infrastructure Middleware

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InformationTechnology
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92052 Requisition #

Director of Infrastructure Middleware

Technology is seeking a results-driven, self-directed individual to join Northern Trust as a Director, Infrastructure Middleware for the Enterprise Middleware Services (EMS) division. This individual will be responsible for the driving the engineering and operational support of messaging technologies, ETL technologies, transaction middleware, and Microsoft Visual Studio (Azure, .NET). The role handles technology products that bridge applications and infrastructure, interacting with all other infrastructure and application groups to identify and solve core problems and ensure service restoration. This position focuses on systems integration or the construction of middleware tools and frameworks to assist with systems integration.  The focus will be on managing others and applying operational or strategic management skills. Management responsibilities and decisions are likely to include maintaining budgets, project oversight, hiring, performance reviews, pay decisions and development. This manager will achieve goals mostly through consistence and expertise in directing the work of others, providing leadership to managers and professional staff alike. The director is accountable for the performance and results of multiple related teams, as well as the development of departmental plans, including business, production and/or organizational priorities.

Responsibilities:

This position is the division manager of all of the Enterprise Middleware Services engineering and support teams. Tasks include:

  • Oversees the engineering and operational support of messaging technologies such as IBM WebSphere MQ, SOLACE, Kafka)
  • Oversees the engineering and operational support of transaction middleware technologies such as WebLogic, Tomcat, Apache, WebSphere, SOAArch, Portal
  • Oversees the engineering and operational support of ETL technologies such as Datastage, Business Objects and Composite Data Virtualization
  • Oversees the engineering and operational support of Microsoft products such as Visual Studio, MS Azure, .NET and other packages that bridge applications and infrastructure which bridge applications and infrastructure
  • Oversees systems integration or the construction of middleware tools and frameworks to assist with systems integration.
  • Recommends system modifications to reduce user problems
  • Identifies and solves complex, operational and organizational problems leveraging the appropriate resources within or outside the department
  • Guided by organization functional business plans, impacts the department results by supporting and funding of projects, products, services and/or technologies Providing excellent, customer centric service
  • Approving quality infrastructure changes: changes that are formed correctly, completed without change violations and errors and causing no production outages
  • Driving escalated SWAT issues in timely manner – e.g., taking charge, drive decisions, and demonstrating take charge / excellent comm skills
  • Working with management from other teams to ensure that multi-tower research rapidly moves forward
  • Overseeing the completion of audit requests for data for Enterprise Middleware Services
  • Motivating the team toward automation creations and process improvements
  • Working well with a global team, leadership/management, other technical and business teams
  • Applies knowledge of key business drivers and the factors that maximize department performance
  • Persuades managers and leaders to take action and/or negotiates with external partners/vendors/client
  • Risk management – ensuring proper staffing for projects to meet project demands
  • Driving the engineering managers toward meeting project deadlines
  • Driving the operations managers toward meeting SLAs, KPIs, and cheaper, better, customer-centric service
  • Change oversight and approvals to meet a zero change error budget
  • Regular meetings with vendor, NT vendor office, and Engineering teams to maintain / build relationships

 

Required:

  • 10+ years prior technical work experience in a middleware support operations environment
  • Past experience in building the following technologies: WebLogic, SOLACE, MQ,.NET, Tomcat (OSJ), Apache (OHS), Azure
  • Past experience in building one or more of the following technologies: Kafka, DataStage, CA APM, Dynatrace, Pandora, CI/CD, SOA, Business Objects, Ansible and/or other automation tools
  • Previous experience as a manager of managers, with a demonstrated ability to effectively collaborate and influence others while ensuring all targets are met, on schedule and within parameters
  • Simultaneous budgeting for and management of multiple large scale projects, teams, and technologies
  • Past experience in leading / driving large-scale SWAT calls to speed resolution
  • Excellent analytical, organizational, time management, verbal, and written skills and be detail-oriented
  • Able to multi-task in a fast-paced organization
  • Able to interact effectively and cooperatively with executives at all levels, while having the ability to engage, inspire, influence people
  • Advanced Degree in applicable field with related course work in a technology, engineering, banking, government or similar environment with regulations
  • Proficient written and oral communication skills
  • Self-starter with ability to work under pressure and react quickly and in support of changing priorities

Preferred:

    • Committed to high quality standards and making continuous improvements
    • Able to think conceptually - need to understand the appropriate level of detail to create in models in order to solve problems
    • Able to build consensus, use active listening skills, and work harmoniously with others in getting a job done while promoting a culture of teamwork, excellence, and integrity
    • Able to work in a face-paced environment, and adapt to change

About Northern Trust:

Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With over 130 years of financial experience and nearly 20,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Working with Us:

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve!                

We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why we are honored to receive the following awards in 2021:

  • Gender Equality Index Member, Bloomberg
  • Top Financial & Banking CompanyBlack EOE Journal, Hispanic Network Magazine, Professional WOMAN'S Magazine

 

We’d love to learn more about how your interests and experience could be a fit with one of America’s best banks and most sustainable companies! Build your career with us and apply today.

 

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