CAREERS

Facilities Services - Contract Manager

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Support Services
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77150 Requisition #

The Contract Manager/Workplace Services  will manage and coordinate the fulfillment of the organization’s FM contract requirements between Northern Trust FM and CBRE FM in addition to any other major outsourced services. Responsible for managing a Global Corporate Contract for the CBRE FM Service Contract. Identifies training and development needs, and establishes performance standards for the division. Oversees property management issues for properties held or managed by the FM team. 

 

MAJOR DUTIES


- Reviews, interprets and analyzes contract and service agreements to ensure the terms comply with legal, guidelines, contracting principles, cost constraints as well as corporate and client procedures. This includes the following:

 * Liaise with and provide guidance to Supplier’s leadership with regard to  NT ’s strategic needs;
 * Monitor Supplier’s significant deliverables and commitments  
 * Facilitate the timely identification, approval, and implementation of savings initiatives
 * Review Supplier’s management reports and act on identified opportunities and risks
 * Coordinate NT’s conduct of Supplier audit activities
 * Manage the NT governance function
 * Participate in the resolution of escalated issues
 * Establish and manage the Approved Budgets in connection with the Agreement
 * Approve or decline requests that have financial consequences in excess of pre-established expenditure amounts, fees or rates
 * Evaluate Supplier’s performance against each Critical or Key Performance Indicator and approve or decline any Continuous Improvement Plan for improving Supplier’s performance
 * Approve or decline and oversee all contract-related policies and procedures developed by Supplier for the relationship
 * Develop, approve and maintain standard reporting and communication requirements between Supplier and NT
 * Lead in or assist with negotiations related to addendums and updates to the Agreement that are required during the Term and coordinate these with other NT functions as required (e.g. Legal, Finance, Tax, etc.). 

 

- Participates in developing the relationships strategic planning and helps set goals and priorities based on the direction set for the unit.  Follows through to ensure objectives are met


- Analyzes amendments to existing contracts or requests for extensions. Provides recommendations of approval or alternation solutions to senior management.


- Negotiates contracts, facilitates corporate approval processes, maintains budget objectives, and assures contractual and regulatory compliance


- Plans cost effective contract management for the corporation, identifying cost savings and working to implement as appropriate.  Prepares feasibility studies, including financial management models to support recommendations per the contract.


- Seasoned multi-disciplinary expert with extensive financial and facilities management experience or business knowledge and functional expertise


- Focus of role is on proper execution of the contract and strategic direction of business function activities


- Carries out complex initiatives involving multiple disciplines and/or ambiguous issues


- Displays a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness and productivity per the contract language


*** Other duties may be assigned as the contract and relationship matures

 

Experience/Education Required

 

- A College or University degree and/or relevant proven work experience in a contract management function such as property management and Finance. 

-  Minimum of four years of related experience and/or training.

- Working experience with business law, contracting principles and practices, and general and industry specific regulatory and compliance requirements.

- Requires advanced knowledge of financial terms and principles.

- Ability to calculate intermediate figures such as percentages, discounts, and commissions.

- Conduct advanced financial analysis.

- Experience in a banking environment is preferred. 

 

 

Knowledge/Skills

 

- Leadership and organizational skills are required to manage the Business Unit's goals and to assess and develop the skills of staff.

-  Excellent oral and written communication skills are required as well as expertise in preparing presentations.

-  Familiarity and comfort communicating with upper management.

- Working experience with business law, contracting principles and practices, and general and industry specific regulatory and compliance requirements.

 - Knowledge of laws and regulations related to building management is also required. 

-  Highly flexible and adaptable to change. 

-  Intermediate skills with Microsoft Office Suite.

- Working knowledge of contracts database systems, software, modules, etc.


 For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 18,500 employees globally. We serve the world’s most-sophisticated clients – from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands.


We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.


As of March 31,2019, Northern Trust Corporation had:

 

$10.9 trillion in assets under custody/administration
$8.2 trillion in assets under custody
$1.2 trillion in assets under management
$122 billion in banking assets

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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), 1800-425-0333 (India), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements
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    • APAC/INDIA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

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    • EMEA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

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    • USA EEO STATEMENT

      It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO poster (U.S.)EEO is Law Poster Supplement