CAREERS

Head of Digital Marketing & HR Technology

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InformationTechnology
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99544 Requisition #

Summary

Senior level technology leader responsible for leading the HR, Digital Marketing and Enterprise Tools applications group. This is a highly visible and strategic role. This technology team is responsible for delivering change program and for the care and feeding of a wide range of HR, Public Website and Suite of Enterprise Tools and Technology solutions across multiple technology stacks. Candidate must have experience in leading digital marketing technology teams

This includes working closely with the HR, Marketing and Technology Organizations across both change and operations. You will also work closely with all levels of business and technology partners to implement and support key initiatives.

 

This is an exciting time for the corporation, and you will be a major part of the senior IT leadership team for Cash & Corporate Services Technology to move the bank forward. Knowledge/Skills Requires excellent communication skills, analytical ability, strong project execution, strong vendor management and leadership skills. This role will report directly into CIO for Cash and Corporate Services Technology

Must be able to work effectively with all levels of staff and management in IT and business units and vendors. Leadership and organizational skills are required to develop goals and to manage and motivate team members towards goals. Prior experience in IT and managing full-time and consulting / offshore teams across multiple locations is required.

Knowledge of financial services industry and Finance Technology is required.

Major Duties

  • The ideal candidate would be a seasoned multi-disciplinary expert with extensive technical and / or business knowledge and functional expertise
  • Manages multiple systems units or functions through the direct management of a group of managers.  Oversees, plans, and directs the activities for  the units ensuring that the business objectives are being met.
  • Develops, implements, and communicates an overall strategy for the function to meet both the business unit and the corporation's strategic plan.  Directs the activities of the area towards accomplishing those objectives.
  • Oversees the financial and staff resources including developing and managing capital and expense budgets and ensuring that resources are available to accomplish the objectives set for the area. Develops and manages programs to support risk management and compliance objectives.
  • Assumes full accountability for the performance/profitability of the area as compared to the plan.
  • Presents systems strategies to senior management, clients, and at industry forums.
  • Provides advice and counsel to partner areas regarding systems applications and developments.  Identifies business needs and develops cost effective system solutions to solve issues.
  • Completes long range planning and project administration for systems which includes the development and implementation of department objectives and overall systems needs for the business unit.
  • Provides technical expertise to all areas of the bank regarding systems applications and development.
  • Understands partner's business structure and objectives to create or change an existing system ensuring the business problem will be resolved.
  • Keeps abreast of new systems technology to identify long range goals.
  •  Assumes full accountability for the performance/profitability of the area as compared to the plan.
  • Assumes accountability for the performance management, career development, and diversity programs in assigned areas.

Key Responsibilities include Technology and Functional oversight over

  • Public Websites
  • Adobe Enterprise Manager
  • Employee mobile communications
  • Corporate Intranet
  • Marketing data Mart
  • Roadmap and Strategic planning
  • Work day HR system.
  • Technology wide tools like Service Now, Sapience, and others.

Knowledge/Skills

Knowledge of various business applications, the computer industry, and various design techniques, usually acquired through related work experience and completion of bachelor’s degree in Computer Science, is required to present system strategy to senior management. Knowledge of business strategy development is necessary to provide long-term planning and to manage the profitability/performance of a major business segment.  Knowledge of bank products and services, usually acquired through related work experience, is required to oversee multiple system applications functions. Leadership and organizational skills are required to direct the activities for the multiple units.

Experience Required  10-15  years of related experience.  Master’s degree preferred or equivalent experience

 

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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), 1800-425-0333 (India), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

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