CAREERS
📁
Client Services
📅
88693 Requisition #

WHO WE ARE

Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Today, we are going through a metamorphosis – starting with our Wealth Management business where we are embracing Agile ways of working and exploring new technologies like cloud, analytics, microservices architecture, etc.

Last but not least, our advanced Digital design systems enable us to put our valued customers at the heart of our user experience.

 

WHY US

 

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve. Our talented, driven and energetic people are truly changing the face of Northern Trust. The speed with which we work, the influence of each partner and the focus to positively change the client experience is our common passion.

People are our greatest Wealth, so if you have a genuine desire to work in a fast-paced, Agile, inclusive environment which requires teamwork, well-honed problem-solving skills, deadline management, ongoing and comprehensive communication, constant attention to detail, and a commitment to continuous improvement then seek no more!

WHO YOU ARE

As a Mission Owner, you will define, deliver, and steward end-to-end (e.g., across multiple products / platforms) digital experiences and capabilities for Wealth Management.

You work hard to stay on top of fast changing technology and invest a lot of energy in learning new tricks.

You are caught up on industry trends and also anticipate what the near future will bring.

You love clean interfaces and have a real passion for extraordinary user experience.

Furthermore,

you bring: Significant Product Management/ Ownership experience, e.g., translating business cases into story boards; managing the design, build and release of consumer facing software

Deep knowledge of Agile principles, practices/techniques (e.g., Story mapping, Value scoring) and the flexibility to adapt your experience to new and evolving environments

Experience acting as a constructive conduit between business and engineering teams

Strong ability to develop hypotheses and make quick decisions in a fail-fast supportive environment that fosters and encourages a continuous improvement mindset and execution

A high passion for driving teams towards high performance and a deep pride in quality craftsmanship that delights users

Experience in user centered design or user research techniques

Experience in the financial services industry, ideally in the High Net Worth / Ultra High Net Worth segments; active in the startup, agile and tech scene

WHAT YOU’LL DO

As a partner on the Digital Services team, you will be an integral part of one of our nimble and agile cross-functional teams innovating an entire industry. We cherish and nourish our diverse and inclusive culture and welcome you to help us further grow our community. We are actively exploring emerging technologies in AI, Machine Learning, Predictive Analytics, Blockchain and Decentralized Finance to elevate dozens of products and services which millions of customers use.

As a Mission Owner, you will: Drive the product lifecycle (idea to release), delivering end-to-end digital experiences that meet defined Objectives and Key Results (OKRs) within time boxed MVP expectations

Work closely with Journey Owner, designers, researchers, developers, platform members, scrum masters, agile coaches and other teams within and outside of Wealth Management

Determine opportunities to address current state needs and build future state in increments, incorporating various dependencies

Prioritize the backlog items (Features, stories) that align to the mission OKRs Deliver outstanding end-user experiences that delight our users

Monitor a healthy balance between commitments, pace and quality of work for the Mission team.

WMDS

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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), 1800-425-0333 (India), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements
  • APAC/India EEO Statement
    • APAC/INDIA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • Canada EEO Statement
    • Canada EEO STATEMENT

      Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

  • EMEA EEO Statement
    • EMEA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • USA EEO Statement
    • USA EEO STATEMENT

      It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO poster (U.S.)EEO is Law Poster Supplement