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Product Manager – Transfer Agency

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Institutional Trust
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67548 Requisition #
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The Product Manager will be a member of the Global Transfer Agency Product team and report directly to the Head of Global TA Product. This is a client facing role and will primarily focus on working on initiatives driving the development of our fund transfer agency products, with specific responsibilities for product representation on key projects and assisting with defining the associated business operating models. 

The EMEA Fund Administration Product provides support primarily to Ireland and Luxembourg locations, and the product manager must work closely with colleagues across these locations to ensure that the strategic change initiatives and tactical enhancements to the Fund Administration product are delivered to meet the evolving needs of the business, to time and on budget.

Job Requirements:

Market and Product Strategy
Assist in the development and maintenance of the strategy and associated roadmap for TA cohesively across Ireland & Luxembourg
Identify new and enhanced global product opportunities, providing input to market/product strategy initiatives

Product Management
Assist in the design and maintenance of global service definition documentation and relevant elements of sales collateral
Engagement with relevant industry bodies, consultants, competitor organizations, software vendors and appropriate other third parties
Use input to contribute to product development and product management processes
Maintain an awareness of market and competitor developments and position and differentiate our TA offering relative to the competition

Sales and Business Development Support
Work with the Sales and Business Development team on various client pitches, RFPs, due diligence meetings and other discussions/negotiations
Produce and update marketing and sales collateral on an ongoing basis
Leadership & Teamwork
Work with various team members within the  broader Product team and also other key stakeholders including Senior Business Management, Service Delivery, Operational & Technology  to build solutions as per requirements

Project Management
Manage the product change control process for the platforms supporting Fund Administration, including preparation of business cases and feasibility studies and prioritization of change requests
Participate as a stakeholder in strategic change programmes, ensuring requirements are accurately captured and solutions are effective in improving product profitability

Major Challenges
Although based in EMEA, the role will have global aspects therefore the successful candidate will need to work with multiple locations and teams to meet various objectives
The successful candidate will also need to multi-task across various projects and be able to  prioritize initiatives given limited budget and resources
There is continuous change in the environment, markets, client products/requirements and regulatory requirements - the successful candidate will need to have the ability to analyse these and design appropriate solutions which meet requirements and are efficient, robust and scalable

Management of Risk
The  product manager will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation
The product manager will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology

The successful candidate will have
Experience in Product Management is preferred
Strong and proven influencing skills
Very strong operational experience in the TA across Dublin and Lux
Experience of Design thinking 
Demonstrates an in-depth knowledge of the EMEA Funds Industry
Demonstrates a solid grasp of the technology and systems supporting the product with direct knowledge of core fund accounting & transfer agency platforms
Strong organizational, multi-tasking and time management skills
Experience in large change programmes is also an advantage

About Northern Trust

For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 18,500 employees globally. We serve the world’s most-sophisticated clients – from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands.

We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.


As of December 31, 2018, Northern Trust Corporation had:

$10.1 trillion in assets under custody/administration
$7.6 trillion in assets under custody
$1.1 trillion in assets under management
$132 billion in banking assets 


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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements
  • APAC EEO Statement
    • APAC EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • Canada EEO Statement
    • Canada EEO STATEMENT

      Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

  • EMEA EEO Statement
    • EMEA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • USA EEO Statement
    • USA EEO STATEMENT

      It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO poster (U.S.)EEO is Law Poster Supplement