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Senior Analyst, Asset Management Middle Office Support

📁
Operations/Securities
📅
73224 Requisition #
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The key responsibilities of the role include: 
A Senior Analyst on the Northern Trust Asset Management (NTAM) Middle Office Support Team has an understanding of the business and acts as a point of reference for day-to-day queries as well as serves as a liaison to related areas. The Senior Analyst works on daily activities and additional initiatives driven by the business. The Senior Analyst focuses on maintenance and implementation of policies and procedures, while building towards becoming an area expert. The Senior Analyst operates under supervision but works independently most of the time. 

  • Responsible for providing client service through the execution of daily functions and tasks.
  • Understand and enhance desktop operating procedures and controls.
  • Responsible for providing timely response to queries and finding resolution to avoid repetitive actions. 
  • Works effectively both as a team member as well as an independent self-motivated individual. 
  • Responsible for multiple initiatives of various complexities.
  • Cross train on other functions as well as provide back up.
  • Serve as a key subject matter expert and mentor to junior level employees.
  • Able to identify opportunities for improvement within existing technology applications while acting as a liaison with Partner areas to drive resolution.
  • Independently build relationships with internal and client contacts. 
  • Responsible for understanding client’s business needs and deliverables.
  • Understand current Service Level Agreements (SLAs) that are directly related to job function(s). 
  • Establish, build & maintain effective working relationships with key partners internal and external to the organization.
  • Drive the engagement of other partners as appropriate to solve client inquiries/issues.
  • Understand impact of personal job function(s)

The successful candidate will benefit from having:
  • A college or university degree and/or 2-5+ years of relevant work experience
  • Previous Financial Industry Operations, Asset Management and/or Investment Operations experience a plus
  • Previous exposure to business process and/or technology enhancement initiatives-
  • Previous Client Service experience in a service oriented environment 
  • Excellent oral and written communication skills 
  • Able to prioritize and multi-task
  • Analytical and problem solving skills
  • Knowledge of financial services, asset management and/or investment operations
  • Attention to detail
  • Works with a sense of urgency 
For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 18,500 employees globally. We serve the world’s most-sophisticated clients – from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands.

We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.


As of September 30, 2018, Northern Trust Corporation had:
  • $10.8 trillion in assets under custody/administration
  • $8.2 trillion in assets under custody
  • $1.2 trillion in assets under management
  • $132 billion in banking assets 

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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements
  • APAC EEO Statement
    • APAC EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • Canada EEO Statement
    • Canada EEO STATEMENT

      Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

  • EMEA EEO Statement
    • EMEA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • USA EEO Statement
    • USA EEO STATEMENT

      It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO poster (U.S.)EEO is Law Poster Supplement