CAREERS

Senior Consultant, Business Process Management – Front Office Solutions

📁
Business Systems/Process
📅
87954 Requisition #
Thanks for your interest in the Senior Consultant, Business Process Management – Front Office Solutions position. Unfortunately this position has been closed but you can search our 907 open jobs by clicking here.

REQUIRED KNOWLEDGE & SKILLS

• Self-starter – Performs independently with coaching. Leads and directs the efforts of team, peers, stakeholders.

• Coordinates with teams across Front Office Solutions and clients to improve service quality and operating excellence.

• Ability to own, lead and deliver multiple issues / initiatives across multiple areas to improve the service delivery, efficiency and relationships.

• Proactively recommends and champions value added efforts to improve overall service quality and promote employee engagement.

• Excellent written and oral communication skills.

• An effective communicator and facilitator with strong analytical and presentation skills.

• Results oriented, takes initiative to identify areas to add value and executes quickly and effectively.

• Highly flexible and adaptable to change.

• Attention to detail and works with a sense of urgency.

• Knowledge and demonstrated experience with continuous improvement methodologies such as Lean and Six Sigma as well as Project Management methodologies such as Agile, Scrum, Waterfall.

• Experience creating dashboards and developing project metrics.

• Advanced knowledge of Microsoft Suite (Excel, Word, PowerPoint).

• Experience with Data Analytics tools such as Power BI, and information management tools such as SharePoint, Microsoft Teams.

• Experience with collaboration tools such as Miro, Microsoft Whiteboards.

• Ability to apply operational business practices and coordinate with other closely related areas to improve efficiency.

• Basic understanding of institutional investment industry, including markets and investment instruments.

• Basic understanding of the alternative investment class and performance measurement.

• Basic understanding of investment operational processes, including transactional impacts, cash movements, and accruals.

• Basic understanding of fund accounting / reporting methods, including IBOR, ABOR, and TrueNAV to support complete and accurate data capture.

• Knowledge of performance measurement concepts. Understanding of performance benchmarks and their use.

QUALIFICATIONS

• A minimum of 7 years of relevant / applicable experience, of which at least five years is on executing complex process improvement initiatives, preferably in financial services.

• Lean Six Sigma certification such as Six Sigma Green Belt or Lean Leader or demonstrated experience using methodologies and tools.

• Project management certification such as PMP, CAPM, CSP is preferred.

• Demonstrated experience leading teams on complex initiatives.

• Solid experience with the full range of communication skills – written and oral.

• B.A. or B.S. degree. Master’s degree is preferred.

• A genuine desire and capability to work in a fast-paced, professional, inclusive environment which requires teamwork, well-honed problem-solving skills, frequent re-prioritization, deadline management, ongoing and comprehensive communication, constant attention to detail, and a commitment to continuous improvement and best practices.

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Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), 1800-425-0333 (India), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

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