Sr. Consultant, Product Solutions, HFS

Northern Trust Job Description

SUMMARY

Operates independently and has in-depth knowledge of business unit, specific area of expertise and strong knowledge in other areas. Carries out activities that are large in scope, cross-functional and technically difficult. As subject area expert, provides comprehensive, in-depth consulting and leadership to team and partners at a high technical level.

Uses specific knowledge of a discipline to achieve goals through own work. Has specific knowledge or expertise typically gained through formal education or equivalent experience. Uses expertise to provide guidance to others as a project manager or consultant. Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines. Solves complex problems. Works independently; receives minimal guidance. May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives. Acts as a resource for colleagues with less experience

MAJOR DUTIES

• Solves complex problems
• Takes a new perspective on existing solutions
• Exercises judgment based on the analysis of multiple sources of information
• Impacts a range of customer, operational, project or service activities within own team and other related teams
• Works as a mid-level contributor to the Product Solutions team that is responsible for the following:
  • This team of technical experts assume the role of product managers, of which this role focuses on business analysis and quality assurance
  • This team will provide day-to-day decision making throughout the systems development lifecycle process in terms of defining scope, requirement writing, design solutioning with the development teams, actively managing development backlog/prioritization decision-making, and testing and/or testing oversight and sign off.
  • This role will align to a dedicated development team; however, expected to support different development teams based on top priorities of the business
  • This role will provide business analysis by writing user stories of development inclusive of acceptance criteria, calculation models and UI mockups; further, this role will oftentimes participate in refinement sessions with the broader team to determine solutions and related requirements
  • This role will support test plan generation, test data setup and test execution to support quality assurance and validation of new development
  • This role will provide oversight of additional testers that support the developer team in India with limited overlap time
  • This role will have an expectation to clearly communicate within their Development Teams and across Development Teams to ensure business solutions are executed effectively and solutions are optimally built.
  • This role will work very closely with Development Team “Agile Project Managers” (previously called “Workstream Managers”) who are responsible for organizing and delivering against technology development roadmaps; and with the Program Management Team’s Project Managers who are responsible for project execution.
  • This role also will assist with client implementations as necessary in coordination with the Client Implementation team.
  • Some members of this team may also work on client migrations from legacy to new systems.
  • Ultimately, this team is responsible for delivering quality business solutions that are impactful to HFS’ clients, Omnium segment stakeholders (ex – IOO, Derivates, SMAO, APAC, EMEA, etc.), and NT partners.

KNOWLEDGE/SKILLS

• Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines
• Applies best practices and how own area integrates with others
• Is aware of the competition and the factors that differentiate them in the market
• Explains difficult or sensitive information; works to build consensus
• Flexible and adaptable to change; capable of being a ‘change agent’ to identify and drive productivity transformation
• Excellent oral and written communication skills
• Strong analytical, organizational and problem-solving skills (“solutions-oriented” mindset)
• Client relationship focused (internal and external relationships)
• Ability to manage multiple tasks simultaneously and with accuracy