CAREERS
📁
Client Services
📅
101110 Requisition #

WHO WE ARE

Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 employees, we call partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Today, we are going through a metamorphosis – starting with our Wealth Management business where we are embracing Agile ways of working and exploring new technologies like cloud, analytics, microservices architecture, etc. Last but not least, our advanced Digital design systems enable us to put our valued clients at the heart of our user experience.

WHY US

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve. Our talented, driven and energetic people are truly changing the face of Northern Trust. The speed with which we work, the influence of each partner and the focus to positively change the client experience is our common passion.

People are our greatest Wealth, so if you have a genuine desire to work in a fast-paced, Agile, inclusive environment which requires teamwork, well-honed problem-solving skills, deadline management, ongoing and comprehensive communication, constant attention to detail, and a commitment to continuous improvement then seek no more!

WHO YOU ARE

As a Sr. Product Manager,

you will define, deliver, and steward end-to-end (e.g., across multiple products / platforms) digital experiences and capabilities for Wealth Management

 You work hard to stay on top of fast changing technology and invest a lot of energy in learning new tricks.

You are caught up on industry trends and also anticipate what the near future will bring.

You love clean interfaces and have a real passion for extraordinary user experience.

Furthermore, you bring:

• Significant Product Management/ Ownership experience, e.g., translating business cases into story boards; managing the design, build and release of consumer facing software

• Deep knowledge of Agile principles, practices/techniques (e.g., Story mapping, Value scoring) and the flexibility to adapt your experience to new and evolving environments

• Experience acting as a constructive conduit between business and engineering teams

• Strong ability to develop hypotheses and make quick decisions in a fail-fast supportive environment that fosters and encourages a continuous improvement mindset and execution

• A high passion for driving teams towards high performance and a deep pride in quality craftsmanship that delights users

• Experience in user-centered design or user research techniques

• Experience in the financial services industry, ideally in the High Net Worth / Ultra High Net Worth segments; active in the startup, agile and tech scene

WHAT YOU’LL DO

As a partner on the Digital Services team, you will be an integral part of one of our nimble and agile cross-functional teams innovating an entire industry. As a Partner Workstation Product Manager,

you will build knowledge of the Salesforce FSC platform features and data model, and develop networks within different areas of Wealth Management to ensure the platform experience continually aligns with evolving business needs.

As part of the platform team, you will work to define, validate, and iteratively deliver differentiated client and partner experiences based on business objectives of the platform and connected missions and journeys As a Sr. Product Manager, you will:

• Drive the product lifecycle (idea to release), delivering end-to-end digital experiences that meet defined Objectives and Key Results (OKRs) within time boxed MVP expectations

• Work closely with the Lead Product Owner, designers, researchers, developers, platform members, scrum masters, agile coaches, and other teams within and outside of Wealth Management

• Determine opportunities to address current state needs and build future state in increments, incorporating various dependencies

• Prioritize the backlog items (Features, stories) that align to the platform OKRs

• Deliver outstanding end-user experiences that delight our users

• Monitor a healthy balance between commitments, pace and quality of work for the platform team

• Focus on creating sustainable culture of innovation in digital services.

• Deliver digital metamorphosis results and sustainable methodology momentum

• Drive high proficiency and adoption of platform enhancements and digital metamorphosis initiatives

• Contribute through our digital building capabilities and successful roll-outs

• Translate OKRs to actionable dashboard to business outcomes.

• Champion and promote your product, features, and digital services within the WM organization to build awareness and gather feedback

• Build awareness and insights into WM industry trends, competitive landscape and risk/regulatory requirements

• Provide a high-quality level of support for all digital applications and ensure all technology/process/etc. issues and escalations are treated with the appropriate level of urgency.

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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), 1800-425-0333 (India), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements
  • APAC/India EEO Statement
    • APAC/INDIA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • Canada EEO Statement
    • Canada EEO STATEMENT

      Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

  • EMEA EEO Statement
    • EMEA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

  • USA EEO Statement
    • USA EEO STATEMENT

      It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO poster (U.S.)EEO is Law Poster Supplement


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Pay Transparency Nondiscrimination Provision (U.S)