CAREERS

Sr Product Manager, Digital Channels

📁
Institutional Trust
📅
77430 Requisition #

At Northern Trust we are building a Digital Workplace and our mission is to help our employees succeed by bringing ingenuity, simplicity and anytime, anywhere any device access to our work. We measure our efforts by the success our employees enjoy and the advocacy exhibited in our solutions. We succeed because our employees succeed.


Product Managers are dedicated problem-solvers who leverage information, agile principles and human insights to reimagine how we interact as an enterprise and business. Northern Trust’s Digital Workplace Product Team is looking for a Senior Product Manager to join the team focusing on digital channels.


  In this role you will:


1. Lead the global strategy, vision for our key employee channels to include intranet, device, mobile

2. Translate business needs and priorities to solutions that enable our employees and position our company for substantial growth

3. Collaborate with internal partners and show exceptional skills in developing and nurturing relationships with key internal stakeholders 


Responsibilities:


• Understand employee needs and expectations; understand the digital industry; identify gaps both from a business and technical perspective; drive business requirements and partner with technology, enterprise teams (Design, Risk, Compliance, Operations, etc.) and third party vendors to delivery an exceptional employee experience.

• Lead the delivery of high quality solutions and services in either an Agile or Waterfall environment; embrace design thinking; apply lean product and user driven design principles in solutions and product features and capabilities; clearly articulate how the activities within the collaboration portfolio directly impact and add value to the business; ensure that business requirements are translated into digital solutions that are delivered on-time and on-budget.

• Manage operational planning and delivery of key strategic digital experience programs/products through deployment to our global enterprise employees including coordination with operations, support, communications, change management, training and other key operational areas.

• Interface with third party vendors and contractors as appropriate to deliver digital channel solutions within budget and timeline expectations.

Skills to be successful:

• Preferred experience in digital channels – intranet, devices, mobile

• Proactive, self-starter and strong initiative

• Ability to navigate complex subject matter and large enterprise needs/requirements

 Strong agile product management experience including set vision, establish a roadmap, set goals, write stories, minimum viable product (MVP) and execute/deliver

• Strong analytical skills, interpersonal, collaboration, communication, presentation, negotiation, influence and problem-solving skills

• Effectively lead or collaborate with cross-functional resources to manage and resolve interdependencies

• Excellent oral and written communication skills; proven track record of successfully briefing all levels of an organization

• Strong managerial skills

• Good recall and be detail-oriented and highly accurate

• Ability to excel in a fast-paced, changing environment

• Must be able to use and show sound judgment and have the ability to work independently in the execution of daily tasks

• Strong organizational skills with a proven ability to multi-task and manage multiple projects

• Must be able to carry out verbal and/or written instructions

• Must have excellent interpersonal skills and be able to work effectively in a team environment


Basic Qualifications:

• Bachelor’s Degree

• At least 3 years of experience in digital product management

• At least 3 years of experience translating business strategy and analysis into digital products

• At least 3 years of experience in Agile product management

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Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), 1800-425-0333 (India), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements
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    • APAC/INDIA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

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    • Canada EEO STATEMENT

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    • EMEA EEO STATEMENT

      It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

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    • USA EEO STATEMENT

      It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO poster (U.S.)EEO is Law Poster Supplement